FAQ
Our Frequently Asked Questions

What is K.AUS Beauty
We are an Australian based team dedicated to simplifying Korean skincare for you. Our Registered Nurses are specialised in skincare, skin treatments and non-surgical aesthetic treatments. We have worked with many Korean companies over the years and have partnered with only those that we love, our clients love and show us results. Sheet masks are the perfect addition to any skincare routine and really make a significant difference that you will notice immediately.
What packages are available?
We have created 4 different packages that include hydration, anti-aging, brightening and combo! We swap the sheet masks around each month to ensure you do not always receive the same products every month- BUT we keep the same main ingredients to target your concerns.
How often do I receive a package?
On the same day every month we will ship you your chosen package
What is in these subscriptions?
Our subscriptions contain a mixture of sheet masks that target your concerns. Every 4th box you purchase, you will receive a small gift and yes, box 1 will include this gift as well.
I really liked a mask on my previous order. Can I make requests?
Absolutely, we got you! Just send us an email with the product you loved and we will make sure it is in your next package!
Can I skip a month?
Totally! Just login to your account up the top right hand side and press 'skip month'. Please note you will need to give us at least 7 days notice for this.
Do you only work with one brand?
No, K.AUS beauty has partnered with a number of Korean companies and only chosen the best from their ranges.